GREATER ROCHESTER AIRPORT (ROC) INFORMATION

Frederick Douglass Greater Rochester International Airport (IATA: ROC, ICAO: KROC, FAA LID: ROC) is a public airport in the City of Rochester. It is located 6 kilometers southwest of Downtown, in Monroe County, New York. Owned and operated by Monroe County, it is one of the most important airports in the state of New York.

The airport serves the greater Rochester region, including Rochester, New York City, and Buffalo, New York.

The Greater Rochester International Airport consists of the main terminal building with two concourses with 22 total passenger gates. The departure level has a ticketing hall, a six-lane security checkpoint, a post-security food court, and two passenger concourses.

The arrivals level has four baggage claim carousels, airline baggage offices, visitor information, and car rental offices. A three-level parking garage, designated for long-term parking and rental cars, sits across the roadway from the terminal building.

It has 3 runways and served 2.5 million passengers in 2019.

Arrivals, Departures and Airlines at Greater Rochester International Airport

• See live flight arrivals information at Greater Rochester International Airport
• See live flight departures information at Greater Rochester International Airport
• See all airlines and routes that serve Greater Rochester International Airport

History of Frederick Douglass Greater Rochester International Airport

The current site of the Greater Rochester International Airport, originally known as Britton Field, was used for aviation purposes as early as 1919.

In 1927, Charles Lindbergh flew The Spirit of St. Louis into Britton Field as part of an air tour of New York State.

The modern era of the Greater Rochester International Airport began in 1927, with the construction of Hangar No. 1 on a patch of land south of Rochester on Scottsville Road.

In 1928, it was renamed Rochester Municipal Airport, and more construction was completed, including runways and drainage system, and Hangar No. 2.

After WWII, it saw a period of expansion as passenger volume, frequency of flights, and civilian pilot training increased. A flight training school was created.

In 1948, Monroe County took possession and control of the airport. The county made numerous improvements, including an instrumental runway 5000 feet long, an extension of the north-south runway, and administration facilities.

In 1953, a new red-brick, single-level passenger terminal was opened. It was further expanded in the 1960s, 70s, and 80s.

In the mid-1980s, Monroe County legislators proposed to change the name to Greater Rochester International Airport.

In 1988 Monroe County approved a $109 million plan to replace the terminal with an entirely new two-level facility with a second-level approach road and parking garage.

In 2014, New York State Police established a base for its aviation unit at the Monroe County Regional Traffic Operations Center on airport property, already a station for that agency.

In 2020, the airport was renamed to honor prominent activist Frederick Douglass.

Today, the Airport’s busiest domestic routes include Chicago–O'Hare, Illinois, New York–JFK, New York, Atlanta, Georgia, Baltimore, Maryland, Charlotte, North Carolina, Detroit, Michigan, Philadelphia, Pennsylvania, Newark, New Jersey, Boston, Massachusetts, and New York–LaGuardia.

This 460-hectare facility sits 170 meters above sea level at 43°7′8″N and 077°40′21″W.

Transfer Services at Frederick Douglass Greater Rochester International Airport

There are several efficient ground transportation services to/from Greater Rochester International Airport, such as rental cars, taxis, rideshares, shuttles, and public buses. The train station is located 11 kilometers from the airport.

Passengers may plan their transfer options to avoid delays while in transit. They should also transact only at the airport counters for their safety.

Rental Car Services at Frederick Douglass Greater Rochester International Airport

There are several car rental counters located on the lower level adjacent to the Baggage Claim area. See and compare all car rental companies at Greater Rochester Airport.

Ride Shares at Frederick Douglass Greater Rochester International Airport

Rideshares are available outside the main terminal building at ROC.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Passengers may ask the driver to show proof of identity and booking records for their safety.

Taxis at Frederick Douglass Greater Rochester International Airport

Taxis at ROC are available 24/7. Passengers may proceed to the taxi waiting area outside the main terminal building.

A one-way fare from the airport to downtown Rochester, for example, costs approximately $20.00. Airport taxis accept cash or credit cards. More information about taxis at Greater Rochester Airport.

Trains at Frederick Douglass Greater Rochester International Airport

The Rochester Amtrak Station is 11 kilometers away from the airport. It runs a network of trains to and from many stations in the city and to several destinations outside the state.

It takes approximately 10 minutes by taxi from the airport to Rochester Amtrak Station. A one-way fare is $20.00. More details about train services near Greater Rochester Airport.

Buses at Frederick Douglass Greater Rochester International Airport

The Rochester Transit Service (RTS) provides direct bus service between the ROC, the city of Rochester, and many destinations in and outside the state.

Fare starts at $3.00. Discounts are available for qualified senior and disabled passengers. More information about bus services to and from Greater Rochester Airport.

Hotel Shuttles at Frederick Douglass Greater Rochester International Airport

Many hotels in Rochester provide shuttle services from/to the airport. Passengers are advised to confirm with their local hotel if the service is available.

Shuttles are outside the gates of the airport terminal. Need to book a hotel? See a selection of hotels near Greater Rochester Airport.

Parking at Frederick Douglass Greater Rochester International Airport

ROC has several parking options for customers at the airport parking grounds including hourly, weekly, garage, shuttle parking, smart lot, and premium parking. More information about parking at Greater Rochester Airport.

Other Services at Frederick Douglass Greater Rochester International Airport

Wi-Fi at Frederick Douglass Greater Rochester International Airport

Greenlight provides free Wi-Fi for passengers traveling through ROC. Passengers can use the new passenger information network "ROCview"

ATMs at Frederick Douglass Greater Rochester International Airport

There are many ATMs located throughout the airport for your banking transactions.

Currency Exchange at Frederick Douglass Greater Rochester International Airport

It appears that this service is not available at the facility. Please confirm with the Information Desk.

Nursing Stations at Frederick Douglass Greater Rochester International Airport

Lactation rooms for traveling mothers to breastfeed or breast pump appear to be available at the airport. Please check with the Information Desk for more information.

Restrooms at Frederick Douglass Greater Rochester International Airport

Restrooms are conveniently located in both concourses, at the east and west end of the food court and each end of the lower-level Baggage Claim area. They are all wheelchair accessible and equipped with baby changing stations and nursing passenger spaces. Unisex companion care is also available adjacent to the restrooms to allow for family needs, along with facilities for the disabled.

Food and Beverages at Frederick Douglass Greater Rochester International Airport

Food and beverages are available throughout the airport.

Duty-Free Shopping at Frederick Douglass Greater Rochester International Airport

Duty-free shopping is not available at this facility.

Smoking at Frederick Douglass Greater Rochester International Airport

Smoking is permitted in selected areas outside of the airport terminal building. Smoking inside the building is not allowed. Please follow smoking regulations.

Lost and Found Section at Frederick Douglass Greater Rochester International Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found. Alternatively, you can visit the Information Desk for further assistance.

If you have discovered that your item has been lost in general areas of the airport and five days have not passed, please contact the Airport's Communication Center at +1 585 753-7001.

If you have discovered your item has been lost in general areas of the airport and five days have passed, please contact the Monroe County Sheriff’s Property Clerk at +1 585 753-4005.

Security and Customs at Frederick Douglass Greater Rochester International Airport

TSA Cares provides travelers with disabilities, medical conditions, and other special circumstances additional assistance during the security screening process.

You may also request assistance through the TSA screening checkpoint by calling +1 855-787-2227 at least 72 hours before traveling with questions about screening policies, procedures, and what to expect at the security checkpoint.

Travelers requiring special accommodations or concerned about the security screening process at the airport may ask a TSA officer or supervisor for a passenger support specialist who can provide on-the-spot assistance.

Information Desk at Frederick Douglass Greater Rochester International Airport

A visitor information booth is on the first floor of the ROC Airport, near the Baggage Claim area. The booth is staffed Monday through Friday from 9:00 a.m. until 8:00 p.m., Saturday & Sunday from 9:00 a.m. until 5:00 p.m.

Ticketing Counters at Frederick Douglass Greater Rochester International Airport

Passengers will follow the signs to "Ticketing/Check-In" leading to airline check-in counters.

Pet Relief at Frederick Douglass Greater Rochester International Airport

The Airport has designated "Pet Relief" areas located outside the lower east and west end of the Baggage Claim/Arrivals roadway. The airport also has a "Service Animal Relief" room located post-security on Concourse A just past the restrooms.

Please refrain from bringing pets into the terminal to meet/greet arriving passengers.

There are two areas outside the lower level at each end for traveling animals. These grassy areas, marked with designated signage are equipped with bags for cleanup. There is also a service animal relief area located post-security on Concourse A.

Baggage Claim at Frederick Douglass Greater Rochester International Airport

Please don’t forget to retrieve your luggage at the Baggage Claim area.

In the case of missing items, contact your respective airline or their airline ticket counter. Passengers can also inquire from the Information Desk for further assistance.

Airport Lost and Found Phone: +1 585-753-7001.

If you leave a message, please include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Frederick Douglass Greater Rochester International Airport

ROC provides all travelers with equal access to safe and convenient amenities to allow for stress-free travel by passengers of all physical abilities.

Inform your airline of your particular needs so they can put the information in your reservation. This includes pre-arranging wheelchair assistance, visual or hearing assistance, service animals, and pets, among others.

Remember to inform your airline at least 24 hours in advance of travel of your particular needs.

Things to do in Rochester

There are a number of activities to suit all ages and interests in the region - see a selection of tourist activities in Rochester, New York in the United States of America.

Frederick Douglass Greater Rochester International Airport Contacts

Address: 1200 Brooks Ave, Rochester, NY 14624, United States
General Phone: +1 585-753-7000
General Email: https://rocairport.com/contact
Lost and Found Email: mcairport@monroecounty.gov
Lost and Found Phone: + 1 585 753-7000
Official Website: https://rocairport.com/

Local Information

Drive on: Right
Electricity: 120V/60Hz.
Plug: A, B
Currency: USD, US$, $
Wi-Fi at Airport: Free Wi-Fi at the airport. Passengers can use the new passenger information network "ROCview".